Pigeon Insights®

Ecommerce growth insights straight from the trenches

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297 insights

Latest insight
Operations, Team & AgencyGrow vs. Buy Back Your Time: A Founder's Framework for Every Marketing Hire (and the 10/80/10 Rule)

There are only two reasons to make a marketing hire: grow the business or buy back your time. Here's the test, the 10/80/10 rule, and what to outsource first.

August 26, 2025
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6
min read
Latest insight
AI & Automation for EcomWhy Pasting Your Dashboard Into ChatGPT Gives You Garbage Advice (and the Context Doc That Fixes It)

An LLM read a healthy dashboard and told a founder to kill his best channel. Here's why AI misreads your numbers, and the context doc that turns it sharp.

August 24, 2025
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7
min read
Latest insight
CRO, Landing Pages & RetentionHow Many SMS Messages Is Too Many? The Earnings-Per-Message Data Says More Than You Think

Founders cap SMS out of politeness, but the earnings-per-message maths against a one-cent send cost usually says send more. Here's the framework.

August 23, 2025
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7
min read
Latest insight
Measurement, Attribution & IncrementalityStop Scaling on Blended ROAS: Why New-Customer CPA Is the North Star We Set for Every Client

Blended ROAS averages new buyers and repeat customers into one comfortable number. Why we set new-customer CPA as the scaling north star for every client.

August 21, 2025
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7
min read
Latest insight
Profitability, Offers & Unit EconomicsThe 'Reason Why' That Doubles Promo Conversions

Same offer, same discount, different results. Why a believable reason for your sale beats the discount depth, plus the angles that actually convert.

August 19, 2025
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5
min read
Latest insight
Scaling, Budgets & BiddingDelete Your Testing Campaign: How We Cut Wasted Ad Spend to Under 5%

The contrarian case against a dedicated 20-30% Facebook ads testing budget: let new ads fight your winners in the main CBO, and recover the wasted spend.

August 17, 2025
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6
min read
Latest insight
Creative Strategy, UGC & Ad ProductionUnaware Ads Explained: The Hardest, Most Scalable Format in Ecom (With Real Examples)

Unaware stage ads are the hardest format in ecom and the one that scales furthest. Here's the awareness ladder, the build order, and the hook-and-hold benchmarks.

August 15, 2025
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8
min read
Latest insight
Meta/Facebook Ads MasteryAndromeda Changed the Kill Rules: Why Cutting Your Low-ROAS Ads Is Now Killing Your Scale

Under Andromeda, cutting everything but your 7x ads tanks your scale days later. Here's how to read your account at the concept level and what to actually cut.

August 13, 2025
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6
min read
Latest insight
Brand, Strategy & DTC TrendsYou're Renting Your Customers From Meta: What BuzzFeed's Collapse Teaches DTC Founders

In DTC you rent your customers from Meta, and the landlord can change the rules overnight. Here's the risk math that justifies a second channel.

August 12, 2025
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6
min read
Latest insight
Operations, Team & AgencyYour Team Culture Shows Up in Your ROAS: Why We Run Ours Like a Media-Buying System

Culture is a performance input, not a perk. Why a small, senior team with measured behaviours beats a big agency with happy hours, and shows up in ROAS.

August 10, 2025
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6
min read
Latest insight
AI & Automation for EcomFrom $0 to $23k/Day on AI Ads: A Realistic Playbook for Bootstrapped Shopify Brands

A realistic, step-by-step AI ads playbook for bootstrapped Shopify brands: the Gemini-to-GPT-to-video loop, who it works for, and where polish still wins.

August 8, 2025
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8
min read
Latest insight
CRO, Landing Pages & RetentionYour Abandoned Cart Flow Is Generic: 7 Fixes That Recover 4x More Revenue

Default Klaviyo abandonment emails show model photos of products nobody browsed. Seven fixes, from dynamic heroes to a silent skipped-profile bug.

August 6, 2025
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7
min read
Latest insight
Measurement, Attribution & Incrementality5 Fifteen-Minute Shopify Fixes That Protect Your Facebook Ad Tracking (No Developer Needed)

Five fifteen-minute Shopify fixes that protect your Facebook ad tracking, no developer needed. Each one tied to the exact account metric it keeps healthy.

August 4, 2025
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6
min read

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“If you’re serious about scaling and tired of the guesswork, you’re exactly who I built Pigeon Digital for.”

Ethan To
Ethan To, CEO & Head of Growth