Pigeon Insights®

Ecommerce growth insights straight from the trenches

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297 insights

Latest insight
Brand, Strategy & DTC TrendsBranded Search Is Lying to You: How to Actually Measure Brand for Ad-Driven Stores

Branded search rises with your ad spend, so it can't prove your brand. Here's the measurement stack that can: surveys, MER, cohort repeat rates and baseline.

November 6, 2025
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7
min read
Latest insight
Operations, Team & AgencyThe Hidden Costs Eating Your ROAS: Mapping Every Variable Cost From MSRP to Doorstep

Most breakeven ROAS sums only count COGS. Here's the full checklist of variable costs from factory to doorstep, and the real CPA ceiling they leave you.

November 4, 2025
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6
min read
Latest insight
Profitability, Offers & Unit EconomicsMargin Percentage Is a Vanity Metric: Why DTC Brands Should Manage Contribution Dollars

Higher margin percentage can mean fewer dollars in the bank. How to build a true contribution number from every variable cost, and tie pricing and ad spend to it.

November 2, 2025
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6
min read
Latest insight
Scaling, Budgets & Bidding3.5% of Your Ads Drive 66% of Your Spend: The Power Law Nobody Plans For

A handful of ads carry most of your spend, and that's normal. The outlier maths behind creative volume, and why a two-week kill rule deletes your future winners.

October 31, 2025
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6
min read
Latest insight
Creative Strategy, UGC & Ad ProductionThe 3 Non-Negotiables of Meta Creative Testing (Your Test Method Doesn't Matter)

DCT, flexible, ABO, CBO - the structure barely matters. What makes a creative test trustworthy is variable control, equal spend opportunity, and a fair run for every ad.

October 29, 2025
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6
min read
Latest insight
Meta/Facebook Ads MasteryMarket Awareness Is the Skill Behind Every Scalable Meta Ad

Most operators chase best formats when the real variable is awareness. Here's the five-stage ladder mapped to creative angles, plus the openers that crack cold traffic.

October 27, 2025
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8
min read
Latest insight
Brand, Strategy & DTC TrendsHow IM8 Hit $108M in 11 Months: The Celebrity-Brand Playbook That Actually Works

IM8 hit $108M in 11 months with a celebrity out front. Here's why most star-backed brands fail, what this one did differently, and how I'd build the launch.

October 26, 2025
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8
min read
Latest insight
Operations, Team & AgencyTest Velocity Is the Only Growth KPI You Fully Control (Most Brands Run Under 2 Real Tests a Month)

Test velocity is the one growth input you fully control. Here's the per-surface cadence I'd run, the compounding maths, and how to test with no data team.

October 24, 2025
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7
min read
Latest insight
Profitability, Offers & Unit EconomicsThe Post-Purchase Upsell Most Brands Get Wrong (and the 'Egregious Offer' That Lifts AOV $20+)

The post-purchase upsell is near-free profit, yet most brands waste it. The egregious quantity discount, the take-rate maths, and why the survey must come last.

October 22, 2025
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6
min read
Latest insight
Scaling, Budgets & BiddingOne Campaign Per Offer: The Post-Andromeda Meta Structure We Run for 7-Figure Brands

Andromeda changed the maths on account structure. Here's the campaign tree we build for 7-figure brands, the rule for adding one, and when we still split.

October 20, 2025
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8
min read
Latest insight
Creative Strategy, UGC & Ad ProductionStop Advertising to the 3%: Climb the Awareness Ladder to Stabilize ROAS

Most brands fight over the 3% of the market that's ready to buy today. Climb the stages of awareness ladder to reach the other 97% and steady your ROAS.

October 18, 2025
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6
min read
Latest insight
Meta/Facebook Ads MasteryShould 20% of Your Meta Budget Optimize for Something Other Than Purchases?

Pointing Meta budget at view-content or add-to-cart can be a real reach play or a bandaid for weak creative. Here's how I tell which, and how I'd test it.

October 17, 2025
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6
min read
Latest insight
Brand, Strategy & DTC TrendsWe Reverse-Engineered Comfrt and Neurogum's Million-Dollar Affiliate Engines

A teardown of how Comfrt and Neurogum built community-led creator engines, and how to shrink the playbook to something a 7-figure DTC brand can actually run.

October 15, 2025
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8
min read

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“If you’re serious about scaling and tired of the guesswork, you’re exactly who I built Pigeon Digital for.”

Ethan To
Ethan To, CEO & Head of Growth