Pigeon Insights®

Ecommerce growth insights straight from the trenches

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297 insights

Latest insight
Creative Strategy, UGC & Ad ProductionStop Writing Demographic Avatars: The Identity-First Customer Profile We Build Before Spending a Dollar

The demographic avatar tells you who your buyer is, never why they buy. Here's the three-section identity-and-emotion doc we fill in before spending a dollar.

March 5, 2025
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8
min read
Latest insight
Meta/Facebook Ads MasteryMeta's Andromeda Update, Decoded for Operators: What Actually Changed (and What Didn't)

A plain-English read of Meta's Andromeda update: the two problems it solves, what one-to-one retrieval changes, and why most of the panic was seasonal noise.

March 4, 2025
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7
min read
Latest insight
Brand, Strategy & DTC TrendsInfluencer Marketing Is Dead, Creator Volume Is What's Scaling DTC Now

Why the buy-a-million-followers deal is dead, how the creator-volume seeding funnel actually scales DTC, and the one product type it quietly doesn't fit.

March 2, 2025
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7
min read
Latest insight
Operations, Team & AgencyRun Your Ecom Brand on 4 Initiatives, Not 40: A 2026 Annual Planning System for Founders

A lightweight 2026 annual planning system for ecom founders: run on four initiatives not forty, one owner each, and the numbers I need before any media plan.

February 28, 2025
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7
min read
Latest insight
CRO, Landing Pages & RetentionThe Post-Purchase Upsell Playbook: Add Six Figures With Market-Basket Analysis

A one-click post-purchase upsell is the rare 30-minute install that pays whether or not you tune it. Here's how to map it across four placements.

February 26, 2025
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8
min read
Latest insight
Profitability, Offers & Unit EconomicsYour Free Shipping Threshold Is Probably Killing Your Profit (and Punishing Your Cheapest Customers)

Most brands set their free shipping threshold off the average order value. That taxes your cheapest customers and flatters AOV while quietly bleeding profit.

February 24, 2025
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6
min read
Latest insight
Scaling, Budgets & BiddingFrom $0 to $5k/Day: A Week-by-Week Anatomy of Launching a Brand-New Ad Account

A brand-new ad account, week by week: the hard deck I held through a A$340 early CPA, the losers I killed, and the exact rules that scaled it.

February 23, 2025
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8
min read
Latest insight
Creative Strategy, UGC & Ad ProductionVSLs Built Billion-Dollar Brands Before They Were Cool: How We Build Them for Meta

I wrote off the 20-minute video sales letter for years. Then I saw who's quietly doing a billion a year on it. The anatomy, when to use one, the lines to avoid.

February 21, 2025
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9
min read
Latest insight
Meta/Facebook Ads MasteryInterests, Lookalikes, or Broad? The Targeting Decision Guide for DTC Operators in 2026

When to use interests, lookalikes, or broad on Facebook ads in 2026: why we default to broad, the two cases where it isn't, and how to test it yourself.

February 19, 2025
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7
min read
Latest insight
Brand, Strategy & DTC TrendsTikTok Shop for DTC in 2026: GMV Max, Shutdowns, and the Off-Platform Halo Nobody Measures

An honest take on TikTok Shop for DTC brands in 2026: why GMV Max runs the revenue, why shops keep getting shut off, and how to measure the off-platform halo.

February 17, 2025
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8
min read
Latest insight
Operations, Team & AgencyThere's No Such Thing as a Good Agency, Only Good People at Agencies: How to Vet Who Touches Your Account

There's no such thing as a good agency, only good people at one. The three questions that reveal who'll actually touch your account, us included.

February 15, 2025
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6
min read
Latest insight
AI & Automation for EcomClaude Can Now Touch Your Ads Manager: Building Client-Ready Meta Dashboards in Seconds

Meta wired Claude into Ads Manager. It builds client-ready dashboards in seconds, and confidently misreads them. Here are the prompts and the guardrails.

February 13, 2025
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7
min read
Latest insight
CRO, Landing Pages & RetentionThe ROAS Equation: Why Your Landing Page Is Two of Your Four Scaling Levers

CVR x AOV x CTR / CPM means your landing page controls half your ROAS. Two numbers tonight tell you exactly where your funnel is leaking money.

February 12, 2025
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7
min read

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“If you’re serious about scaling and tired of the guesswork, you’re exactly who I built Pigeon Digital for.”

Ethan To
Ethan To, CEO & Head of Growth